Organisation and business self-evaluation and development planning for SMEs.
Māris Millers
Description of the Technology
The methodology of self-assessment of the SME organizations and business is based on the systemic approach, according to which the organization governance model consists of nine interrelated elements (Business model; Target market and customers; Strategy; Products and services; Processes; Employees; Steering Group; Development Roadmap; Financials; and they are linked by tenth element - IT systems and technologies).
The methodology for organizational and business development includes six consecutive steps: (1) Building a common understanding; (2) Analysis of the current situation; (3) Evaluation of development priorities; (4) Planning for organizational and business development; (5) Managing Change; (6) Organization Development Review. In line with the complexity of situation and capabilities of the company, each step can be implemented in a simpler or more comprehensive level.
During self-assessment, each of the elements of the organization's management model is evaluated in two dimensions – what approaches are implemented, and what are the results. Also, development planning covers both the improvement of the organization's management approaches and the improvement of results.
The methodology used to analyse and improve the performance of an SME company is simple enough and at the same time effective.
The results of self-assessment, development priorities, as well as development plans are created and presented in a transparent visual format, which contributes to the formation of a common understanding in the management group and facilitates the management of future communications and changes.
The structure of the model, the visualization of the analysis and results, the terminology and the planning approach are simple and understandable enough and are suitable for companies whose management and specialist positions employ people without special education and experience in management knowledge.
Applications
Organization and business self-assessment is primarily intended for owners, managers and management teams of small or medium-sized businesses.
This set of approaches can also be used in the process of training and professional development of managers.
Advantages
The structure of the organization's management model, the visualization of analysis and results, the terminology and the planning approach are simple and understandable enough. It is suitable for companies whose management and specialist positions employ people without special education and experience in management sciences.
Keywords
Small and medium-sized enterprises (SME),owner-managed business,business planning,organisation development