Physical inactivity (PA) is one of the leading risks for mortality worldwide. One of future main drivers for physical activity could be information and communication technology gadgets and services that support active way of living. This study focuses on investigating and understanding how individuals use pedometers to support their physical activity and what their end-user experience is. In addition to individual scope, this is also important both for information society and healthcare organizations. They urgently require new approaches and tools to reshape their customers’ inactive lifestyle. Data for this study was collected with semi-structured questionnaire from subjects who used pedometers for a three month period and reported the daily step. The participants increased their PA during the project and most of them also informed on their intention to continue the more active lifestyle. The pedometer and the developed step collection table were easy to use and useful in supporting PA. ICT will inevitably play a major role in promotion of physically active lifestyle.