The considerable problems in the provision of a transparent and clear system of settlement between the enterprises supplying housing and utilities services and the owners of flat buildings include the insufficient provision of metering devices, the absence of a system collecting and analysing this information and the data of the current balances of utilities, as well as the absence of a common data base of the residents. To solve the above-mentioned problems, it is necessary to implement strict normative requirements related to the application of the metering devices and arrange the uniform municipal bases of information resources, which would include the automated information collection, payment servicing of utility consumers in a single window, the control over the unsanctioned utility consumption, the data exchange with the branch state automated systems and other measures.