Keywords kvalitātes vadības sistēma, pakalpojumu kvalitāte
Vilāns, J. Service Quality Assessment Methods. Quality and Relyability. Vol.15, 2004, pp.76-84. ISSN 1407-8015.
Publication language Latvian (lv)
Publication Type Publications in RTU scientific journal
Funding for basic activity Unknown
Field of research 2. Engineering and technology
Sub-field of research 2.3 Mechanical engineering
ID: 2214
The Scientific Library of the Riga Technical University. E-mail: uzzinas@rtu.lv; Phone: +371 28399196
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