Service Quality Improvement Activities - Expenses and Economic Justification
2004
Jānis Vilāns

-


Keywords
Pakalpojumu kvalitāte, kvalitātes izmaksas

Vilāns, J. Service Quality Improvement Activities - Expenses and Economic Justification. Quality and Relyability. Vol.15, 2004, pp.85-92. ISSN 1407-8015.

Publication language
Latvian (lv)
The Scientific Library of the Riga Technical University.
E-mail: uzzinas@rtu.lv; Phone: +371 28399196