Best-Practice Piloting of Integrated Social Media Analysis Solution for E-Participation in Cities
Procedia Computer Science 2015
Dirk Burkhardt, Nazemi Kawa, Silavana Tomic, Egils Ginters

Goal definitions and developments are challenging in large-scale projects, because of the different expertise and skills of the stakeholders. Development often fails its intended goal because of misunderstandings and unclear definitions and descriptions during the planning phase. The paper describes a novel approach to collecting requirements and defining development plans by provisioning a guideline which informs what has to be done, when and in what form. The User Case Requirement Analysis model was applied in the large-scale European project FUPOL during the development of a Social Media Analysis System. Based on this a successful task-based evaluation could be performed that shows the benefit of the model and the software


Keywords
Decision Making; E-Governmant; Evaluation; Information Communication Technologies; Piloting; Policy Modeling
DOI
10.1016/j.procs.2015.12.354
Hyperlink
http://www.sciencedirect.com/science/article/pii/S1877050915038648

Burkhardt, D., Kawa, N., Tomic, S., Ginters, E. Best-Practice Piloting of Integrated Social Media Analysis Solution for E-Participation in Cities. Procedia Computer Science, 2015, Vol.77, pp.11-21. ISSN 1877-0509. Available from: doi:10.1016/j.procs.2015.12.354

Publication language
English (en)
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