Evaluation of Capability Delivery Capacity Requirements
Perspectives in Business Informatics Research: 16th International Conference, BIR 2017: Proceedings. Lecture Notes in Business Information Processing. Vol.295
2017
Jānis Grabis,
Tania H. Cardona,
Lauma Jokste
Capabilities characterize ability and capacity to provide business services in different circumstance in accordance to performance requirements. The Capability Driven Development methodology provides means for designing and evaluating such capabilities. This paper specifically focuses on the capacity aspect of capability design. It assumes that every capability is delivered by using a specific set of resources and delivery performance directly depends upon availability of appropriate resources. A method for evaluation of capacity requirements is proposed in the paper. Its application is illustrated using an example of design of information technology management services.
Keywords
Capability | Capacity | Context | Resource requirements
DOI
10.1007/978-3-319-64930-6_18
Hyperlink
https://link.springer.com/chapter/10.1007%2F978-3-319-64930-6_18
Grabis, J., Cardona, T., Jokste, L. Evaluation of Capability Delivery Capacity Requirements. In: Perspectives in Business Informatics Research: 16th International Conference, BIR 2017: Proceedings. Lecture Notes in Business Information Processing. Vol.295, Denmark, Copenhagen, 28-30 August, 2017. Heidelberg: Springer, 2017, pp.248-259. ISBN 9783319649290. ISSN 1865-1348. Available from: doi:10.1007/978-3-319-64930-6_18
Publication language
English (en)