Determining of the Customer Satisfaction in the Process of Managing Residential Homes

Juridiskās koledžas zinātniskie raksti 2018
Iveta Amoliņa

The article deals with the need to identify customer satisfaction, their use in real estate management companies. For business success, the introduction of a customer satisfaction questionnaire is essential, enabling information on customer needs and monitoring the quality of services provided in order to maintain one of the basic values of customer service quality at a high level. The article analyses the results of a survey of clients of a real estate management company.

Keywords
klientu apmierinātība, novērtēšanas metodes, nekustamā īpašuma pārvaldīšanas uzņēmums, dzīvojamās mājas

Amoliņa, I. Determining of the Customer Satisfaction in the Process of Managing Residential Homes. Juridiskās koledžas zinātniskie raksti, 2018, , pp.86-99. ISSN 1691-5992.

Publication language
Latvian (lv)