Interrelation of Process Management and Employee Stressors in Organization

The 25th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2021) - Virtual Conference : Proceedings, Vol.3 2021
Inga Lapiņa, Ieva Briede, Daira Aramina

One of the biggest challenges in today's rapidly changing world is stress and its impact on employees. Sense of time urgency, anxiety, problems, and stress at work can lead to serious employee health problems and burnout. Process management has always been an important part of every organization and is necessary for the organization to be successful, so it is important to study how the organization's quality system and process approach affect the performance of employees and the company as a whole. The aim of the research is to evaluate the interrelation of process management and employee stressors, as well as the impact of quality management on stress reduction in the organization. This paper includes surveys data analysis of the research project “Improving management competencies on Excellence based Stress avoidance and working towards sustainable organizational development in Europe - IMPRESS”

Keywords
Continuous improvement; Employee stressors; Process approach; Quality management
Hyperlink
https://www.iiis.org/CDs2021/CD2021Summer/papers/SA502TP.pdf

Lapiņa, I., Briede, I., Aramina, D. Interrelation of Process Management and Employee Stressors in Organization. In: The 25th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2021) - Virtual Conference : Proceedings, Vol.3, United States of America, Orlando, 18-21 July, 2021. Winter Garden, Florida: International Institute of Informatics and Systemics (IIIS), 2021, pp.140-145. ISBN 978-1-950492-57-2.

Publication language
English (en)