The Performance of Digital Campaign for Smart Tourism and on-Line Purchasing – The Case of China
The 25th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2021): Proceedings. Vol.1 2021
Yuan Yuan LIU, Nataļja Lāce

Given the rapid development of digitization, social media has become a key platform for digital campaigns to promote business and products, with an aim of maximizing profits. Yet, empirical evidence on the performance of a digital campaign for smart tourism and on-line purchasing remains under explored. Using an innovative design of an ecosystem for both smart tourism and on-line purchasing promotion becomes an important tool especially during mobility restriction due to COVID-19. The research was carried out studying the construction and operation of an ecosystem for smart tourism and on-line purchasing of one case of China. Key findings identify components of the ecosystem and its working mechanisms promoting smart tourism and on-line purchasing, and reveal the performance of the digital campaign. Although a larger data amount should be grasped by designing a more comprehensive ecosystem, results of the research show the effectiveness of social media as a marketing platform for smart tourism essence as “products”, and how an ecosystem is constructed and applied at a smart tourism destination, together with its logic combining and promoting smart tourism together with on-line purchasing.


Keywords
Digital campaign; Ecosystem; On-line purchasing; Smart tourism; Smart tourism destination
Hyperlink
https://www.iiis.org/CDs2021/CD2021Summer/papers/SA040DM.pdf

Liu, Y., Lāce, N. The Performance of Digital Campaign for Smart Tourism and on-Line Purchasing – The Case of China. In: The 25th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2021): Proceedings. Vol.1, United States of America, Orlando, 18-21 July, 2021. Winter Garden: International Institute of Informatics and Systemics (IIIS), 2021, pp.155-160. ISBN 978-1-950492-55-8.

Publication language
English (en)
The Scientific Library of the Riga Technical University.
E-mail: uzzinas@rtu.lv; Phone: +371 28399196