Digital Maturity and Value Capture of Small and Medium Sized Enterprises

13th International Multi-Conference on Complexity, Informatics and Cybernetics (IMCIC 2022): Proceedings 2022
Ludmila Kasperoviča, Nataļja Lāce, Guna Ciemleja, Mariana Tesarova

The aim of the study is to reveal the impact a company's digital maturity on its economic indicators of balanced growth, promoting the company's sustainable development. Literature sources on the importance of digitization, digital maturity and maintaining the value of the company within the business model were analyzed within this study, a questionnaire to assess the level of digital development of companies was created. Using this questionnaire, a survey of companies from various industries was conducted to determine their digital maturity. The level of digitization determined is analyzed within the business model (BM) dimension of value capture in the context of changes in the relevant economic indicators: turnover, costs and profits. After analysis of the literature sources and processing of the survey data, the authors conclude that the company's digital maturity ensures success only if all elements of the BM are transformed, otherwise the balanced growth of economic indicators is not ensured.

Keywords
business models | digital maturity | digital platforms | digital transformation | disruptive innovation | profit potential | profit strategies | profitable business model | service-dominant logic
DOI
10.54808/IMCIC2022.02.159
Hyperlink
https://www.iiis.org/DOI2022/ZA547WQ/

Kasperoviča, L., Lāce, N., Ciemleja, G., Tesarova, M. Digital Maturity and Value Capture of Small and Medium Sized Enterprises. In: 13th International Multi-Conference on Complexity, Informatics and Cybernetics (IMCIC 2022): Proceedings, United States of America, Orlando, 8-11 March, 2022. ASV: International Institute of Informatics and Cybernetics, IIIC, 2022, pp.159-164. ISBN 9781950492619. ISSN 2771-5914. Available from: doi:10.54808/IMCIC2022.02.159

Publication language
English (en)