Factors Affecting the Implementation of Quality Management Systems in Organizations

The 27th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2023): Proceedings 2023
Veronika Suzanska, Gaļina Robertsone

The strive of the companies for profit and competitiveness is forcing them to look for more suitable tools and solutions for business development and efficient resource management. The aim of the research is to identify factors that influence the decision and the motivation for quality management system (QMS) implementation as a tool to improve the performance of companies. The research covers a range of companies active in affect the decision to implement a quality management system in a company?" The research objectives are to analyze QMS implementation impacting factors and answer the research question by performing a literature review and analysis, followed by empirical research.

Keywords
Affecting factors, Delphi method, quality management systems, standards
Hyperlink
https://www.iiis.org/DOI2023/SA506GA/

Suzanska, V., Robertsone, G. Factors Affecting the Implementation of Quality Management Systems in Organizations. In: The 27th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2023): Proceedings, United States of America, Virtual Conference, 12-15 September, 2023. Winter Garden: International Institute of Informatics and Systemics (IIIS), 2023, pp.265-270. ISBN 978-1-950492-73-2. ISSN 2771-0947.

Publication language
English (en)