Indicators, Factors and Criteria for Assessing of the Customs Performance

23rd World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2019): Proceedings. Vol.3 2019
Aldis Čevers, Elīna Gaile-Sarkane

The aim of the research is to analyze the most important elements of the customs performance assessment system and their applications. This topic is very actual because customs function and task priorities changes, customs sevices need to pay more attention to international threats. Similar tasks in different countries would be appropriate to use a similar strategic management methods. It is very important to develop a customs authority strategy, to set objectives, to organise the performance of functions and tasks, but without an appropriate performance assessment system, it will not be possible to judge the quality of the implementation of the strategy.

Keywords
capacity of public governance, effectiveness, assessment of operations, customs performance indicators, assessment criteria, factors of influence of customs operations.
Hyperlink
https://www.iiis.org/CDs2019/CD2019Summer/papers/SA943PN.pdf

Čevers, A., Gaile-Sarkane, E. Indicators, Factors and Criteria for Assessing of the Customs Performance. In: 23rd World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2019): Proceedings. Vol.3, United States of America, Orlando, 6-9 July, 2019. Winter Garden: International Institute of Informatics and Systemics (IIIS), 2019, pp.1-6. ISBN 978-1-950492-10-7.

Publication language
English (en)