Manager and Psychological Terror in a Company: The Impact of Management
26th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2022): Proceedings. Vol.2 2022
Jana Ozoliņa, Elīna Gaile-Sarkane

Every episode of psychological terror is an outcome of a conflict. There is a belief that all conflicts are resolvable if they can be brought to a stage of rational negotiations. However, not all conflicts can be resolved, thus they can turn into a psychological terror against one of the parts involved. Psychological terror in workspace can last as long as it is allowed to exist [1], so its existence depends on the leadership and organization culture. There is no single ideal formula for resolving all conflicts in workspace, so the manager must be endowed with good intuition and creativity in situations when it is necessary to make the right decisions regarding psychological terror in the company. The actions of management generally should be united, forwardlooking, and must be able to influence the course of events in the most positive direction, as well as proactively implementing preventive measures of psychological terror.


Keywords
Psychological terror, bossing, mobbing, manager, management
DOI
10.54808/WMSCI2022.02.110
Hyperlink
https://www.iiis.org/DOI2022/SA941VV/

Ozoliņa, J., Gaile-Sarkane, E. Manager and Psychological Terror in a Company: The Impact of Management. In: 26th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2022): Proceedings. Vol.2, United States of America, Winter Garden, 12-15 July, 2022. Winter Garden: International Institute of Informatics and Systemics (IIIS), 2022, pp.110-114. ISBN 978-1-950492-65-7. ISSN 2771-0947. Available from: doi:10.54808/WMSCI2022.02.110

Publication language
English (en)
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