The Level of Electronization as Indicator Describing Efficiency of Electronic Services in State Administration

2008
Zane Rātke, Elīna Gaile-Sarkane

With the development of information technologies, state administration organizations have a possibility to improve the service quality and decrease costs, offering their services electronically.

Keywords
Elektronisks pakalpojums, pakalpojuma elektronizācijas līmenis, efektivitāte, valsts pārvaldes iestāde

Rātke, Z., Gaile-Sarkane, E. The Level of Electronization as Indicator Describing Efficiency of Electronic Services in State Administration. Economic Research in Business. Vol.6, 2008, pp.127-136. ISSN 1691-0737.

Publication language
Latvian (lv)