Improveability Training on Education and Research
Learnability, Innovability and Sustainability: International Conference on Quality and Service Sciences (QMOD13) 2010
Guna Čivčiša, Iveta Mežinska, Jolanta Janauska, Jānis Mazais, Narimants Salenieks, Inita Saleniece

Successful development/improvement tools of education, research and innovation programmes/projects are DMAIC (define-measure-analyse-improve-control) methodology and widespread quality technologies. The state-of-the-practice methodology for improvement of education/research/innovation programmes/projects is formed by successive cascade of improvement tools  vision/mission statement voice of business/society voice of stakeholders qualifications deployment customer deployment voice of professionalism programme deployment function deployment failure mode deployment professional competence innovation deployment improvement deployment customer satisfaction stakeholders/society satisfaction.


Keywords
higher education, DMAIC, improvement tools, state-of-the-practice methodology

Čivčiša, G., Mežinska, I., Janauska, J., Mazais, J., Salenieks, N., Saleniece, I. Improveability Training on Education and Research. In: Learnability, Innovability and Sustainability: International Conference on Quality and Service Sciences (QMOD13), Germany, Cottbus, 30 Aug-1 Sep., 2010. Cottbus: Lund University, Linkoping University, Brandenburg University of Technology Cottbus, 2010, pp.1-16.

Publication language
English (en)
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