Virtual Observation Environment for Training and Monitoring of Insurance Software End-Users
2014
Jurijs Lavendels, Mikola Krischuk, Vjačeslavs Šitikovs, Zigmunds Buliņš

Technological tools for the mastering of insurance software product remotely by end-users are described. To ensure distance training, two independent channels have been simultaneously used: one for video-audio conference providing trainer-trainee(s) communication and second one for collaboration between a trainer and trainee(s) showing software execution and control over trainee’s working with the software. The proposed solution has been approbated in several focus groups that give an evidence of its practical viability and applicability.


Atslēgas vārdi
Insurance software, interactive distance training remote users, server remote control
DOI
10.2478/acss-2014-0005

Lavendels, J., Krischuk, M., Šitikovs, V., Buliņš, Z. Virtual Observation Environment for Training and Monitoring of Insurance Software End-Users. Applied Computer Systems. Nr.15, 2014, 32.-35.lpp. ISSN 2255-8683. e-ISSN 2255-8691. Pieejams: doi:10.2478/acss-2014-0005

Publikācijas valoda
English (en)
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