Quality Management of the Passenger Terminal Services on the Base of Information System [Chapter 3]
Modern Information Systems
2012
Vaira Gromule,
Irina Yatskiv
Integration of Latvia in the Common European Market and its joining the EU has
highlighted new demands to passengers’ transportation – high mobility, inter-modality,
comfort observing of passengers’ rights as well as new requirements to the interaction of
transport and environment. It is impossible to exercise complete account of all these
requirements without a systematic approach and applying the modern instruments to the
formation and management of the passengers’ services market.
Atslēgas vārdi
Quality Management of the Passenger Terminal Services on the Base of Information System
DOI
10.5772/37398
Hipersaite
www.intechopen.com
Gromule, V., Yatskiv, I. Quality Management of the Passenger Terminal Services on the Base of Information System [Chapter 3]. No: Modern Information Systems. C.Kalloniatis red. Rijeka: InTech, 2012. 41.-66.lpp. ISBN 978-953-51-0647-0. Pieejams: doi:10.5772/37398
Publikācijas valoda
English (en)