In the modern world, many cities make use of state-of-the-art technologies for a diversity of applications. A field with very specific needs is the electric power system that deals with both large entities that govern themselves (grid operators) and the citizens. For both and all actors in between, there is an increased need for information. Steps to provide these data are always taken and several initiatives are ongoing across the world to equip residential users with last generation smart meters. However, a full deployment is still not possible. Considering this aspect, the authors propose KPIs for the specific situation when some information is available from the meters and other sources, but some is not. The study case is based on a residential area occupied mainly by university students and after an extensive measurement campaign the results have been studied and analysis methods proposed.