Towards Handling Complexity in Ensuring IT Based Business Process Reliability

BIR-WS 2021: BIR 2021 Workshops and Doctoral Consortium: Joint Proceedings of the BIR 2021 Workshops and Doctoral Consortium co-located with 20th International Conference on Perspectives in Business Informatics Research (BIR 2021). CEUR Workshop Proceedings. Vol.2991 2021
Liene Kursisa, Mārīte Kirikova

Business process reliability is a topic that, in general, has been addressed in research, however, there are not many methods proposed for calculating the reliability or for looking at it as an engineering problem in the context of business processes. In this position paper we address the business process reliability from different perspectives and argue that it is necessary to consider these perspectives in systemic manner throughout the lifecycle of a business process. We address, specifically, IT based business processes, as these processes bring in additional factors affecting reliability of business process, i.e., the business process reliability depends on the reliability of IT solutions.

Atslēgas vārdi
Business Process Reliability, Reliability Engineering, Software Reliability
Hipersaite
http://ceur-ws.org/Vol-2991/paper05.pdf

Kursisa, L., Kirikova, M. Towards Handling Complexity in Ensuring IT Based Business Process Reliability. No: BIR-WS 2021: BIR 2021 Workshops and Doctoral Consortium: Joint Proceedings of the BIR 2021 Workshops and Doctoral Consortium co-located with 20th International Conference on Perspectives in Business Informatics Research (BIR 2021). CEUR Workshop Proceedings. Vol.2991, Austrija, Vienna, 22.-22. septembris, 2021. Aachen: RWTH, 2021, 53.-58.lpp. ISSN 1613-0073.

Publikācijas valoda
English (en)