The objective of this report is to provide owners with an understanding of : why they should be concerned about the management of their concrete structures (buildings and infrastructure) as an aspect of meeting their business goals or the service objectives of their organization and the contribution such assets make to these. The document also provides some background information upon matters such as deterioration processes and technical procedures used for the management of concrete structures, including reference to the evolving European standards (eg. EN206, ENV13670 & EN1504 series) for the protection and repair of concrete structures. These activities are illustrated by some application examples / case histories and by a section addressing frequently asked questions.