Advances in Latvian Customs Education – Lessons Learned
International Journal of Education and Information Technologies 2014
Māra Pētersone, Kārlis Ketners, Aivars Vilnis Krastiņš

Paper is devoted to actual problem of education and human resource management in field of customs administration and Latvian experience for solving crucial training problem – interaction of custom administration processes and relevant knowledge. Generally training organizers are developing own training programs following objectives of staff development strategies, but interaction of job descriptions and occupation standards is not sufficient. Custom’s community stakeholders such as World Customs Organization and world customs administrations together with academics are looking for better training support mechanism, how to create contact points for university and customs internal training and to create qualitative business training programs in the customs area. The aim of research is to describe the mechanism of existing and potential human resource management and training management mutual interaction with the main result of bringing together researchers, business and customs community and universities. As the result of study the specifics of job description formation at customs authorities is analyzed, the significance of occupation descriptions to provide work at customs and their legislation is described. As main result of the paper the generalized approach for satisfaction of training needs for joint tax and customs administration is worked out and proposals on the improvement of process management, job description and occupation standard mutual interaction mechanism is offered. Research is based on comparative analysis of literature and practical experience of custom education institutions.

Atslēgas vārdi
customs authorities, job description, occupation standards, process management.

Pētersone, M., Ketners, K., Krastiņš, A. Advances in Latvian Customs Education – Lessons Learned. International Journal of Education and Information Technologies, 2014, Vol. 8, No. 1, 18.-27.lpp. ISSN 2074-1316.

Publikācijas valoda
English (en)
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