Cloud Service Providers’ Competitiveness – the Case of Latvia
Economics and Management 2014
Leonards Budņiks, Konstantins Didenko

Development of cloud computing brings to small and medium-sized enterprises management power of the large enterprise Business Intelligent tools with the lowest cost possible. That means that business management applications for small and medium-sized businesses are developed in the cloud and can be accessible from anywhere in the world, not only from the company's computer. Cloud computing market is one of the fastest growing markets in IT industry. Experts predict 25% growth in 2013. Therefore, the question arises: are Latvian IT industry entrepreneurs ready to follow the new trend in software development. The objective of this paper is to analyze the existing cloud computing services that are based on the SaaS principle both in Latvia and abroad. The aim is to investigate whether there is any difference between the strategies adopted by the Latvian and European/American counterparts. Each portal was evaluated according to three parameters - price, functionality and appearance. Acquainted with the beta versions of portals study participants had to write a reflection and answer the questionnaire developed for the purpose of smoothing qualitative assessment inaccuracies. The research results provide an insight into cloud services in Latvia and define gaps that hinder their development. The results indicate that the Latvian SaaS providers have not fully realize the benefits of cloud technologies and the services they provide are insufficient or, in some cases, unnecessary. In contrast, European solutions have a better understanding of customer needs and improve service quality continuously..


Atslēgas vārdi
management decisions, IT, Internet, cloud computing
DOI
10.5755/j01.em.19.1.5606
Hipersaite
http://www.ecoman.ktu.lt/index.php/Ekv/article/view/5606

Budņiks, L., Didenko, K. Cloud Service Providers’ Competitiveness – the Case of Latvia. Economics and Management, 2014, Vol. 19, No. 1, 89.-94.lpp. ISSN 1822-6515. e-ISSN 2029-9338. Pieejams: doi:10.5755/j01.em.19.1.5606

Publikācijas valoda
English (en)
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