In order to achieve energy savings at the final consumer, electricity savings in households should be on the agenda for sustainable energy systems. Smart metering projects are increasingly used to achieve electricity savings; nevertheless feedback from smart meters themselves is not sufficient to reduce energy consumption in the longer term, thus the behavioural aspects of the users should be taking into account. Currently the research is focused on various policies and programs to target households, but due to authors’ knowledge, there are no studies done in the attempt to model the household behaviour and electricity savings in a holistic and dynamic way. Therefore the main aim of this research is to outline the framework for the construction of this model. With the help of this model the future savings of policy or programs could be assessed.