Value Stream Mapping: Effective Process Improvement Tool in the Certification Process

The 24th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2020) : Proceedings, Vol.3 2020
Maija Kavosa, Inga Lapiņa

The potential of the construction industry resides in the knowledge, skills and abilities of its specialists. Certification bodies of construction specialists have become interested in using Lean methodology in order to measure or monitor their services efficiency. The aim of this case study is a practical demonstration of the Value Stream Mapping method or visualization and rationalization of the competence assessment process of construction specialists in order to develop possible solutions for the improvement of the certification process. The main finding is – the professional competence assessment process of construction specialists contains activities which are non-value-added and do not ensure compliance of the professional competence assessment procedure to the requirements laid down in the professional sphere. Identification of the performance of the competence assessment process of construction specialists was made using Value Stream Mapping in order to visualize the activities creating value, as well as difficulties and challenges in each of the process stages of the competence assessment process in the construction field.

Atslēgas vārdi
person certification, construction, lean methodology, value stream mapping
Hipersaite
http://www.iiis.org/CDs2020/CD2020Summer/papers/SA993GF.pdf

Kavosa, M., Lapiņa, I. Value Stream Mapping: Effective Process Improvement Tool in the Certification Process. No: The 24th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2020) : Proceedings, Amerikas savienotās valstis, Orlando, 13.-16. septembris, 2020. Winter Garden, Florida: International Institute of Informatics and Systemics (IIIS), 2020, Vol. 3, 59.-64. lpp. ISBN 978-1-950492-45-9.

Publikācijas valoda
English (en)