Bridging Generational Gaps: Reducing Conflict and Enhancing Collaboration in the Workplace
28th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2024): Proceedings 2024
Jana Ozoliņa, Sanita Šaitere, Elīna Gaile-Sarkane

This research investigates the complexities inherent in managing generational diversity within contemporary workplaces, with a focus on identifying and mitigating sources of conflict while fostering intergenerational collaboration. By examining employees spanning The Silent Generation, Baby Boomers, Generation X, Millennials, and Generation Z, the study elucidates the influence of divergent values, expectations, and communication styles on workplace dynamics. The findings suggest that, although managing generational diversity presents considerable challenges, it concurrently offers substantial opportunities for innovation and organizational growth when approached effectively. The study underscores the critical importance of tailored conflict resolution strategies, inclusive communication practices, and targeted training programs designed to bridge generational gaps. This research provides valuable insights for entrepreneurs and business leaders, emphasizing the potential for enhanced productivity and employee satisfaction through improved intergenerational collaboration. It contributes to the broader discourse on workplace diversity and inclusion, offering practical recommendations for leveraging the strengths of multigenerational teams to drive business success.


Atslēgas vārdi
Generational cohorts, Intergenerational conflicts
DOI
10.54808/WMSCI2024.01.147
Hipersaite
https://www.iiis.org/DOI2024/SA042SV/

Ozoliņa, J., Šaitere, S., Gaile-Sarkane, E. Bridging Generational Gaps: Reducing Conflict and Enhancing Collaboration in the Workplace. No: 28th World Multi-Conference on Systemics, Cybernetics and Informatics (WMSCI 2024): Proceedings, Amerikas savienotās valstis, Orlando, 10.-13. septembris, 2024. Winter Garden: International Institute of Informatics and Systemics (IIIS), 2024, 147.-154.lpp. ISBN 978-1-950492-79-4. ISSN 2771-0947. Pieejams: doi:10.54808/WMSCI2024.01.147

Publikācijas valoda
English (en)
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